Support : Twickets UK

How can we help you?

Most Asked Questions

I have not received payment for the sale of my tickets?

My seller has not yet posted my tickets?

I have posted my tickets but don't have a tracking number

Why have I paid a fee to Twickets?

I am trying to list tickets and the Twickets website displayed an error code 6

Selling

Questions about existing sales and help selling tickets

Why have I paid a fee to Twickets?

I have posted the tickets but I do not have a tracking number

I listed my tickets incorrectly and they have sold

I am trying to list tickets and the Twickets website displayed error code 6

Why do I need to send my order confirmation?

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Account

Questions relating to your account and alerts

How do I delete my account?

How do I cancel my alerts?

I can't find the order in my purchased tickets

I want to mark my tickets as posted but I cannot find the order in my account

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Other

Any other questions?

Who is behind Twickets?

How does Twickets ensure that tickets are never sold above face value?

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Buying

Questions about existing orders and help buying tickets

I am trying to buy tickets but PayPal is telling me to "return to the merchant "

The tracking number provided by my seller is incorrect

I purchased the tickets by accident

Do I have to buy all of the tickets in a listing?

I was refused entry with the tickets that I purchased from Twickets

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