Typically our password email link is sent out relatively instantly, but depending on your mail provider may take a few minutes to arrive. If you still haven't received it after 5 minutes, please check your spam/junk folder in case it's come through there.


Please note that you will only receive a password email reset link if you have previously set up an account with us. Older accounts that previously were created with a Facebook/Twitter link will likely need a new account set-up, which you can start here: https://www.twickets.live/app/register