Your orders will automatically appear in your "My Purchases Tickets" section of the Twickets account that you've purchased the listing with meaning that the likely issue is that the purchase never completed, or you're logged into a different Twickets account that you've purchased with.

If the order you're looking for is several years old, it's possible that it was purchased with an old linked social media account that is no longer accessible. If you contact us with any of your order details, we may be able to find it for you.