PayPal
Why have I paid a fee to Twickets as a seller?
We do not directly charge sellers a fee to sell their tickets through Twickets - however, if the PayPal payment method was used, it can appear that way when...
I have received less than I was expecting for the sale of my tickets
There could be a number of reasons for this but we're happy to confirm that Twickets does not charge any fees to the seller - however, if you've use...
I have not received payment for the sale of my tickets
Not to worry - this may be expected and is dependent on the pay out payment method selected for the event. If PayPal has been selected - the payment com...
How do I turn my e-cheque acceptance off in PayPal?
Your PayPal account may not provide the option to turn e-cheque acceptance off. If this is the case, PayPal has provided us with a workaround. Please upg...
I am trying to sell my tickets but PayPal is telling me to "return to the merchant and choose another way to pay"
This is the point at which we try to set a billing agreement up with your PayPal account so that, in the event of a sale, the buyer's fees can be transf...
How long will the payment be pending for in PayPal?
We've been told by PayPal that funds in your pending balance will be moved into your available balance within 21 days. PayPal occasionally hold the fund...
How do I change my PayPal account?
If you are a seller and wish to change the PayPal account associated with your Twickets account, you will need to cancel the billing agreement with Twickets...
When I register my PayPal account, it asks me to agree to make a payment. Why?
When you sell a ticket via Twickets with PayPal, they'll handle the transaction directly between you and the buyer. While we do not sellers a fee, the b...
Can't find the answer to your question?
Email Support