Listing Your Tickets
Why has my ticket listing been rejected?
To find out why your tickets have been rejected please go to the rejection email and scroll to the bottom. There you will find a reason as to why your ticke...
I can't find the right event for my tickets
If the event that you need to list your tickets under is not set up in our system, please go to www.twickets.live/sell and type the event name into the sear...
Can I list tickets that I haven't yet received from the original ticket retailer?
It is currently against our terms and conditions for sellers to list tickets that they do not have in hand, with the exception of certain partner events or ...
I do not want to sell all of my tickets but they are in the same e-ticket file
When you list e-tickets via Twickets, we'll digitally collect the tickets you upload, and someone purchasing your listing would automatically receive ev...
How can I sell my mobile tickets?
You can list mobile tickets on our website the same way you'd list e-tickets, except instead of the transfer happening on Twicket's platform - you&#...
I have submitted my ticket listing with incorrect details
If you have made a mistake with your ticket listing, please go to the 'my selling tickets' section of your account where you will be able to cancel ...
Your system is telling me that the seats are not next to each other when they are
Please make sure that you are selecting "reserved seating" rather than "general admission" when listing the tickets. You will then be pr...
Where do I include the seat and row information when listing?
When you list your tickets, we'll ask information about the tickets themselves, including as to whether they're general admission or reserved seatin...
Why is my ticket not appearing in your stream?
Every submitted listing is manually checked and reviewed by our expert moderation team to ensure that it's ready to appear on the website. Once accepted...
Can I list personalised tickets for sale?
There are a few restrictions when it comes to personalised tickets. Essentially, any event that requires proof of ID to match the ticket on entry cannot be ...
Can't find the answer to your question?
Email Support